Features
All the features you need to automate messaging & communications with your users.
Multi-channel support
Engage users through multiple communication channels
Send emails as part of a flow or broadcasts
App Inbox
Keep your users updated right within your web or mobile application.
SMS
Send order status, event reminders, or any other type of notification via SMS.
Push
Message your mobile app users even when they are not active on your app.
Flow builder
Simple & intuitive flow builder. Connect multiple messaging channels, delay, A/B tests, logical steps and conditional checks to build a messaging flow.
Broadcast
Send recurring newsletter to your audience to notify them of new blog publications, product update, through email, SMS, app inbox, and mobile push notification.
Analytics & logs
Broadcast, flow, user & account level analytics & logs
Get insight, analytics into everything happening on your account, specific user, broadcasts and message flows. Narrow down data to days, week or custom time. Utilize logs to see everything happening in real-time.
- Multi-level view
- See data, logs and analytics at the account level, flow level, broadcast level and even user.
- Logs
- With logs you can see real-time actions as they happen. From user creation, to which message they received and why
- Narrow down data
- Narrow down data to days, week or custom time.
AB testing
Run A/B test to see which version of message, flow direction works best in flows or broadcasts. Test messages, languages, flows etc
Timezone-based personalization
Send messages in each individual user's unique timezone; when they are most likely to engage with your message.
Language-based personalization
To Spanish speakers, send a Spanish version of your messages; to Chinese speakers, a Chinese version. userhq.io supports multi-language messages to help you personalize communication.
Personalization
Personalize your messages with liquid, merge tags, language, timezone, company, custom objects and many more. There are no limitations to what can be used in personalizing user experience.
User segmentation
Create logical user segmentations to group users who share similar attributes, performed similar events, have similar custom objects relationship etc. User segments can be used to create flows, segmentations and many more.
Transactional messages
Send transactional messages like password reset messages, login confirmation, invoicing messages, order and delivery confirmation messages.
Easy to use editors
userhq.io provides a choice of 2 easy to use editors to meet your messaging needs. With support for both rich text editor and drag and drop html editors, you can effortlessly create personalized messages.
Company profiles
Company profile expands support for B2B use cases and allows you to create complex relationships between users, the account they belong to and the companies they work at.
User profile & insight
User profile allows you to view insight into a user's activities like logs and message analytics, the actions they performed, the companies they belong to, the custom objects they are associated with.
Custom Objects
Custom objects allow you to represent real business use cases like courses, products, feedbacks etc and associate them to a user, or company.
For example, you can create a custom object of products purchased and associate each product to a user that purchased. This relationship between users and product can then be used in personalization, messaging etc.
Event management
Send user actions and events to your account. Trigger flows, segment update etc from recorded user actions and personalize user experience with each individual user behavior.
Support for mobile apps
Easily integrate userhq.io into your mobile application in few lines of code. We integrate with Google FCM and Expo push to enhance message deliverability.
Infinite scalability
We support business with over 100m users. Whether you are starting, scaling or entrenching, userhq.io is built to support you at every stage.
Managed deliverability
We manage deliverability for your emails and other messages so you don't have to. With support for language-based custom IP address, and technical optimizations to make sure your messages are delivered to recipient's primary inbox.